CRM Chump Reviews Prezza Technologies Survey Software

From http://www.crmchump.org/2007/02/checkbox_from_p.html:

Data, according to web-based data collection/survey software producer Prezza Technologies, lives. To better capture and gather the tricky stuff, a philosophy Prezza calls “enterprise feedback management” is used, “both on the factory floor where your products are assembled, and on the retail floor where they’re sold.” 

Founded in 2002, Prezza is currently benefiting from a wave of growth based on increased interest in both web-based surveying and paper-free data collection systems. The company’s enterprise feedback management program Checkbox Web Enterprise 4.0 has just been made available, featuring an upgrade in both name and function.

Prezza’s last major upgrade to Checkbox came in September 2005, when the flagship product was known as the more generic Ultimate Enterprise Survey 3.0. Ultimate Survey Professional Edition still exists as a web-based product for small- to medium-sized projects.

The software is a powerful web-based form, feedback, and survey solution that is easy to use; the main selling point of the Microsoft .NET-powered Checkbox 4.0 is its no limits pricing model, allowing as many users, surveys and responses as the largest company can produce. Also touted in the release are the web survey designer; reporting and analysis features; multilingualism; web farm and cluster support; and available source code kit.

 

Since emphasis on EFM is on gathering data and implementing information quickly, Prezza recently released Checkbox Mobile Edition. Mobile Edition is designed for those point-of-contact people in the customer service chain. Well notable in Mobile Edition is its flexibility; surveys and forms can be deployed on Windows mobile devices, tablet PCs, and laptops using Windows XP. 

In terms of industry-specific solutions, Checkbox 4.0 can be shaped to individual enterprise needs in healthcare, with consideration of government regulations such as HIPAA and Sarbanes-Oxley; public-sector, with emphasis on “citizen-centric” government programs; and financial services, in which Prezza seeks to address consolidation in the industry and hone “one-stop shop” capabilities.

As though Prezza would like to display a little of their own customer service expertise, the company has created a nice come-hither website with screenshots, example surveys and demos, test drives, downloads, and basically just a whole bunch of ways to play with Checkbox without spending a dime. And if it’s not enough, you can even order a live demo – as in live with a real person.

(This writer must say that playing on the Prezza ‘site is addictive indeed, and a thousand uses for Checkbox surveying instantly come to mind…)

For blogheads – and don’t we all love a good blog, really? – Prezza presents “Survey Software HQ.” The HQ is a good one: well kept up with and written on disparate enough yet vitally relevant topics, like McDonald’s versus Starbucks coffee.
 
Pricing for Checkbox 4.0 and related products is available at the Prezza Technologies website. In the meantime, though, I’d get to playing with Checkbox a little. You too may soon see the possibilities inherent in rapidly implementing all that customer data you gather. That is enterprise feedback management.